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Frequently Asked Questions

Frequently Asked Questions

【Others】
About "GoTo Travel plan"
You can also use it at Hotel Takasago.Use of "Go To Travel Campaign"

① When making a reservation(A to D)

(A) Reserve a "Go To Travel Eligi…Continue reading
【Access / Parking】
Is there a parking lot? Is there a fee?
Hotel Takasago are three parking lots for Hotel Takasago.On the screen red representation is a flat parking lot, Orange is an underground pa…Continue reading
【Hotel / Guest rooms】
Please tell me about the amenities in the room.
Bath towel, face towel, yukata, hair dryer, shampoo, in each room
We provide rinse, body soap and toothpaste set.

There is a free amenities…Continue reading
【Others】
When does the cancellation fee start?
The cancellation policy is as follows.
3 to 2 days before the date of stay 30% of the room rate
　　　　　　　　　1 day ago 50% of room rate　
　　　　　　　…Continue reading
【Meals / Restaurants / Bars】
Is the breakfast buffet?
Breakfast is a Japanese set meal.
(You can change to Western food by applying until the day before.)
【Meals / Restaurants / Bars】
Do you have meals for children?
There is kids meal (1,650 yen) for dinner.Breakfast is the same Japanese set meal as adults.
Please understand that kids meals must be order…Continue reading
【Use with children】
Do you have a yukata for children?
Available.Please contact the front desk as the size is available.
【Others】
Can you keep my luggage with me?
At the front desk on the 1st floor regardless of before check-in and after check-in
We will keep your luggage.
Please feel free to ask the f…Continue reading
【Information on surrounding area】
Can I walk to Hirome market?
It is about a 15-minute walk, and is very crowded with locals and tourists.
There are restaurants, souvenirs and various shops, so it is a r…Continue reading
【Others】
Is there a hairdryer in the room?
Hair dryers are available in all guest rooms.
There is also an observation bathroom on the 8th floor.
【Others】
Do you support smartphone payments?
You can use PayPay.
【Others】
Can I pay with a credit card?
We accept various credit cards.
(AMEX / JCB / Visa / DC / DINERS / MASTER / NICOS / SAISON / UC / China UnionPay)
【Others】
Is there an Airport connecting Bus stop nearby?
There is a bus stop called "Kochibashi" diagonally in front of the hotel.
【Information on surrounding area】
Is there a restaurant near you where you can have dinner?
Since the downtown area is near, there are many restaurants within walking distance.
We will be happy to assist you at the front desk, so pl…Continue reading
【Hotel facilities / Equipment】
Is there a coin laundry?
Unfortunately, we do not have this facility.There is a coin-operated laundry machine located about a 5-minute walk.
Maps are available at th…Continue reading
【Information on surrounding area】
Is there a convenience store near you?
1 minute walk to "7-Eleven" in front of the hotel
There is "Lawson".
【Meals / Restaurants / Bars】
Can I have breakfast in my room?
Breakfast is served at the breakfast venue.
【Others】
Can I invite my family and friends to the room?
Unfortunately, only people staying in the room can enter
please do not.
Please visit us in the lobby.
【Others】
What should I do when I go out?
When you go out, your room key will be kept at the front desk.
【Hotel / Guest rooms】
Please tell me about the Internet environment.
Free Wi-Fi (wireless LAN) is available throughout the building.
【Bathing / Baths】
Please tell me the usage time of the public bath.
The 8th floor bathroom is available from 4pm to 11:30 pm and from 6am to 8:30 am.
Please note that the sauna is only available at night.If y…Continue reading
【Information on surrounding area】
Please tell me the tourist attractions in the surrounding area.
Harimayabashi,Kochi Castle,Kochi Kochi Castle History Museum,Yosakoi Information Exchange Center,
Sunday market is within walking distance.
…Continue reading
【Hotel / Guest rooms】
Is there a refrigerator in the room?
There is a refrigerator in the room.Since the inside is empty
Please feel free to use it.
【Others】
Do you handle courier?
"Yamato Transport" is available at the front desk on the 1st floor.
Advance payment, cash on delivery form, and cardboard (paid) are availab…Continue reading
【Others】
Can I send a courier in advance?
That is no problem.We also accept luggage in advance.
Please fill in the date of stay and full name on the form.
We do not accept freight co…Continue reading
【Hotel facilities / Equipment】
Is there a humidifier / air purifier?
Please contact us as they are rented at the front desk.
Please understand that the number is limited.
【Hotel / Guest rooms】
Is it possible to extend the check-in time?
Depending on the reservation situation on the day, we may not be able to accept it
Please contact the front desk.
The extension fee is as fo…Continue reading
【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in is from 3pm and check-out is at 10am.
【Hotel / Guest rooms】
Are there non-smoking rooms / smoking rooms?
The hotel is non smoking in all rooms from April 2019.
Please understand that there is no designated smoking area.
【Hotel / Guest rooms】
Room / Perspective Is there a safe in the bathroom?
There is no safe in the room / view bathroom.
We are taking care of a short time ~ overnight at the front desk.
Please feel free to use.