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Frequently Asked Questions

  • About "GoTo Travel plan"

    You can also use it at Hotel Takasago.Use of "Go To Travel Campaign"

    ① When making a reservation(A to D)

    (A) Reserve a "Go To Travel EligiContinue reading
  • Is there a parking lot? Is there a fee?

    Hotel Takasago are three parking lots for Hotel Takasago.On the screen red representation is a flat parking lot, Orange is an underground paContinue reading
  • Can I walk to Hirome market?

    It is about a 15-minute walk, and is very crowded with locals and tourists.
    There are restaurants, souvenirs and various shops, so it is a rContinue reading
  • When does the cancellation fee start?

    The cancellation policy is as follows.
    1 day before the stay date 50% of the room charge 
          100% of the room charge the day before
         Continue reading
  • Is there a hairdryer in the room?

    Hair dryers are available in all guest rooms.
    There is also an observation bathroom on the 8th floor.
  • Is the breakfast buffet?

    Breakfast is a Japanese set meal.
    (You can change to Western food by applying until the day before.)
  • Do you support smartphone payments?

    You can use PayPay.
  • Can I pay with a credit card?

    We accept various credit cards.
    (AMEX / JCB / Visa / DC / DINERS / MASTER / NICOS / SAISON / UC / China UnionPay)
  • Is there an Airport connecting Bus stop nearby?

    There is a bus stop called "Kochibashi" diagonally in front of the hotel.
  • Is there a restaurant near you where you can have dinner?

    Since the downtown area is near, there are many restaurants within walking distance.
    We will be happy to assist you at the front desk, so plContinue reading
  • Is there a coin laundry?

    Unfortunately, we do not have this facility.There is a coin-operated laundry machine located about a 5-minute walk.
    Maps are available at thContinue reading
  • Is there a convenience store near you?

    1 minute walk to "7-Eleven" in front of the hotel
    There is "Lawson".
  • Can I have breakfast in my room?

    Breakfast is served at the breakfast venue.
  • Do you have a yukata for children?

    Available.Please contact the front desk as the size is available.
  • Do you have meals for children?

    There is kids meal (1,650 yen) for dinner.Breakfast is the same Japanese set meal as adults.
    Please understand that kids' meals will be applContinue reading
  • Can I invite my family and friends to the room?

    Unfortunately, only people staying in the room can enter
    please do not.
    Please visit us in the lobby.
  • What should I do when I go out?

    When you go out, your room key will be kept at the front desk.
  • Please tell me about the Internet environment.

    Free Wi-Fi (wireless LAN) is available throughout the building.
  • Please tell me the usage time of the public bath.

    The 8th floor bathroom is available from 4pm to 11:30 pm and from 6am to 8:30 am.
    Please note that the sauna is only available at night.If yContinue reading
  • Please tell me the tourist attractions in the surrounding area.

    Harimayabashi,Kochi Castle,Kochi Kochi Castle History Museum,Yosakoi Information Exchange Center,
    Sunday market is within walking distance.
    Continue reading
  • Please tell me about the amenities in the room.

    Bath towel, face towel, yukata, hair dryer, shampoo, in each room
    We provide rinse, body soap and toothpaste set.
    There is a free amenities Continue reading
  • Is there a refrigerator in the room?

    There is a refrigerator in the room.Since the inside is empty
    Please feel free to use it.
  • Can you keep my luggage with me?

    At the front desk on the 1st floor regardless of before check-in and after check-in
    We will keep your luggage.
    Please feel free to ask the fContinue reading
  • Do you handle courier?

    "Yamato Transport" is available at the front desk on the 1st floor.
    Advance payment, cash on delivery form, and cardboard (paid) are availabContinue reading
  • Can I send a courier in advance?

    That is no problem.We also accept luggage in advance.
    Please fill in the date of stay and full name on the form.
    We do not accept freight coContinue reading
  • Is there a humidifier / air purifier?

    Please contact us as they are rented at the front desk.
    Please understand that the number is limited.
  • Is it possible to extend the check-in time?

    Depending on the reservation situation on the day, we may not be able to accept it
    Please contact the front desk.
    The extension fee is as foContinue reading
  • What are the check-in and check-out times?

    Check-in is from 3pm and check-out is at 10am.
  • Are there non-smoking rooms / smoking rooms?

    The hotel is non smoking in all rooms from April 2019.
    Please understand that there is no designated smoking area.
  • Room / Perspective Is there a safe in the bathroom?

    There is no safe in the room / view bathroom.
    We are taking care of a short time ~ overnight at the front desk.
    Please feel free to use.

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