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Frequently Asked Questions

Frequently Asked Questions

【Others】
About "GoTo Travel plan"
You can also use it at Hotel Takasago.Use of "Go To Travel Campaign"

① When making a reservation(A to D)

(A) Reserve a "Go To Travel Eligi…Continue reading
【Others】
When does the cancellation fee start?
The cancellation policy is as follows.
3 to 2 days before the date of stay 30% of the room rate
　　　　　　　　　1 day ago 50% of room rate　
　　　　　　　…Continue reading
【Others】
Can you keep my luggage with me?
At the front desk on the 1st floor regardless of before check-in and after check-in
We will keep your luggage.
Please feel free to ask the f…Continue reading
【Others】
Is there a hairdryer in the room?
Hair dryers are available in all guest rooms.
There is also an observation bathroom on the 8th floor.
【Others】
Do you support smartphone payments?
You can use PayPay.
【Others】
Can I pay with a credit card?
We accept various credit cards.
(AMEX / JCB / Visa / DC / DINERS / MASTER / NICOS / SAISON / UC / China UnionPay)
【Others】
Is there an Airport connecting Bus stop nearby?
There is a bus stop called "Kochibashi" diagonally in front of the hotel.
【Others】
Can I invite my family and friends to the room?
Unfortunately, only people staying in the room can enter
please do not.
Please visit us in the lobby.
【Others】
What should I do when I go out?
When you go out, your room key will be kept at the front desk.
【Others】
Do you handle courier?
"Yamato Transport" is available at the front desk on the 1st floor.
Advance payment, cash on delivery form, and cardboard (paid) are availab…Continue reading
【Others】
Can I send a courier in advance?
That is no problem.We also accept luggage in advance.
Please fill in the date of stay and full name on the form.
We do not accept freight co…Continue reading